BookMaggie Ciocco.
Summary: This pocket-sized, quick-access guide gives nurses crucial information they need to understand, identify, and effectively counter incivility, bullying, and violence in all nursing settings. Viewing nurse bullying as an institutional problem, this text expounds upon the American Nurses Association (ANA) position statement "Incivility, Bullying, and Workplace Violence" and includes definitions and statistics about nurse bullying and guidance on what nurses at any level can do when faced with a bully. Delivered in an easy-to-read, bulleted format, this resource covers all aspects of the problem, explores why nurses bully each other, and discusses and quantifies the cost and impact of bullying on individuals, the workplace, and the broader health care system. Four institutional case study chapters delineate the different forms bullying can take and provide advice on how to handle them, and a "bully-proofing" chapter offers such useful tools as a bullying checklist and a guide to "de-toxifying" the workplace, as well as an explanation of the ANA Code of Ethics as it relates to bullying. Key Features: Addresses all facets of nurse bullying, from origins and manifestations to evidence-based interventions and prevention strategies; Based on the hallmark ANA document "Incivility, Bullying, and Workplace Violence"; Contains 10 instructive case studies depicting common bullying scenarios; Proivdes a wealth of anti-bullying resources for use in all nursing settings. -- from back cover.
Contents:
Bullying, incivility, and workplace violence in nursing : the scope and impact of the problem
What is a bully?
Incivility in nursing / Latoya N. Rawlins
Bullying in nursing
Understanding workplace violence in health care
The cost of nurse bullying on the health care system
Bullying and the nurse : effects, resolution, and healing
The responsibilities of nursing leadership and the employer
Resisting a bully
Nurse bullying and the law / Jackeline Biddle Shuler
Bullying and the student nurse
Case studies : bullying and the student nurse
Bullying and the novice nurse
Case studies : bullying and the novice nurse
Bullying in nursing education
Case studies : bullying in nursing education
Case studies : bullying in nursing administration.
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