BookTimothy J. Hoff.
Contents:
Doctor-patient relationships and our expectations
The forces impacting doctor-patient relationships and our expectations
Retail thinking comes to health care : the patient as consumer
All roads lead to trust : how doctors see the relationship and our expectations
The tyranny of lowered expectations : how patients see the relationship
Ceding care to the corporation : making doctors disappear
Saving the doctor-patient relationship and raising expectations
Appendix : how the study was conducted.