BookPatrice L. Spath and Kenneth A. DeVane.
Summary: "Healthcare quality can be a daunting subject, with its maze of regulatory requirements and plethora of approaches. Introduction to Healthcare Quality Management makes the topic approachable. It explains the fundamental principles and techniques of quality management in sufficient depth for readers to begin applying them, at an introductory level that does not overwhelm them"-- Provided by publisher.
Contents:
Focus on quality
Quality management building blocks
Measuring performance
Evaluating performance
Continuous improvement
Performance improvement tools
Improvement project teams
Improving patient safety
Achieving reliable quality and safety
Managing the use of healthcare resources
Managing quality in population health care
Achieving sustainable performance
Organizing for quality.