BookMark Kaplan and Mason Donovan.
Summary: In today's increasingly diverse, global, interconnected business world, diversity and inclusion (D & I) is no longer just "the right thing to do," it is a core leadership competency and central to the success of business. Working effectively across differences such as gender, culture, generational, race, and sexual orientation not only leads to a more productive, innovative corporate culture, but also to a better engagement with customers and clients. The Inclusion Dividend provides a framework to tap the bottom line impact that results from an inclusive culture. Most leaders have the intent to be inclusive, however translating that intent into a truly inclusive outcome with employees, customers, and other stakeholders requires a focused change effort. The authors explain that challenge and provide straightforward advice on how to achieve the kind of meritocracy that will result in a tangible dividend and move companies ahead of their competition. An enhanced eBook version with video and audio, optimized for color tablets, is also available.
Contents:
Diversity? Inclusion? What do we mean?
The business case for inclusion
Understanding key D & I concepts
Framing a sustainable inclusion initiative
Unconscious and unintentional bias
Insider-outsider dynamics
Dimensions of difference
Critical leadership competencies
Change strategies for creating inclusion.
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