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  • Book
    Paresh Wankhade, Kevin Mackway-Jones, editors.
    Contents:
    Introduction: Understanding the Management of Ambulance Services / Paresh Wankhade and Kevin Mackway-Jones
    Historical Perspectives in the Ambulance Service / Alexander Pollock
    A Strategy for Managing Quality in Ambulance Services / Mary Peters, Steve Barnard, Michael Dorrian and Kevin Mackway-Jones
    Management of Emergency Demand / Bob Williams
    Ethical Commissioning of Emergency Ambulance Services / Mark Docherty
    Organisational and Professional Cultures: An Ambulance Perspective / Paresh Wankhade, James Radcliffe and Geoffrey Heath
    Leadership and System Thinking in the Modern Ambulance Service / Andy Newton and Graham Harris
    Ambulance Service Modernisation / Robert Till and Anthony Marsh
    Interoperability and Multiagency Cooperation / John Stephenson
    Responding to Diversity and Delivering Equality in Prehospital Care: Statutory Responsibilities, Best Practice and Recommendations / Viet-Hai Phung, Karen Windle and A. Niroshan Siriwardena
    Dealing with the Austerity Challenge / Robert Till and Anthony Marsh
    The Ambulance Service of the Future / Mark Docherty, Andrew Carson and Matthew Ward
    Future Perspectives for the UK Ambulance Services: Evolution Rather than Revolution / Kevin Mackway-Jones and Paresh Wankhade
    International Perspectives: Australian Ambulance Services in 2020 / Paul M Middleton
    International Perspectives: South African Ambulance Services in 2020 / Craig Vincent-Lambert
    International Perspectives: Finnish Ambulance Services in 2020 / Juha Jormakka and Simo Saikko
    Index.
    Digital Access Springer 2015