BookSanjay Patole, editor.
Summary: "This book contains a series of chapters on various aspects of management and leadership in a health care organisation, written by some of the most experienced authors from around the world. It provides an understanding of basic management and leadership skills that are essential for clinical as well as non-clinical staff in a health care organisation, in a simple and clear fashion. The topics covered in this book range from preparing for an interview, the art of negotiation and handling difficult behaviour, to clinical leadership, evidence based management, mentorship, and conflict resolution. With its simple and reader friendly approach this unique and concise book will be useful for all staff working in a health care organisation irrespective of their faculty, position, and stage in career in becoming successful consultants, managers, supervisors, and leaders."--From the publisher.
Contents:
Succeeding in Your Consultant Interview / Matt Green
Clinical Leadership and Engagement: No Longer an Optional Extra / John Clark
Art of Negotiation, Handling Difficult Behaviour, and Facing the Media / Lucky Jain, Sanjay Patole and Sarah Sloan
Handling Complaints, Meetings, and Presentations / Haribalakrishna Balasubramanian and Sanjay Patole
Performance Appraisal and Assessment / Paul Craven
Quality Improvement / Brendan Paul Murphy
Risk Management / Bronwyn Shumack
Root Cause Analysis / Aarti Raghavan
Occupational Health and Safety / Paul Rothmore and Rose Boucaut
Coping with Stress at Work / Christopher Griffin
The Nature of Conflict in Health-Care / Catherine Campbell and Corinne Reid
Evidence Based Management / Ravi Madhavan and Ajay Niranjan
Clinical Handovers / Sachin Amin
Educational Role of Senior Hospital Staff / Fiona Lake
Mentoring / Deepika Wagh and Sanjay Patole
Expert or Impostor: Understanding the Role of the Expert Witness / Denise Bowen
How to Dress at Work / Rajkishore Nayak, Rajiv Padhye and Lijing Wang
Managing Ethically Complex Issues in Critically Ill Patients: A Neonatal Perspective / Paul Byrne and Brendan Leier
Communicating Bad News in the Health Care Organization / Olachi J. Mezu-Ndubuisi
Managing Grief and its Consequences at the Workplace / Robert Anderson and Marie-Louise Collins.