Having problems logging into DocXpress?

Many times issues logging into DocXpress, the Lane Library's document delivery and interlibrary loan service, can be solved by resetting a forgotten password. To do that, contact us at (650) 725-4584 or .

More rarely, you might get an error message that reads:

Internal Error
An unhandled exception was raised

If that's the case, please report it to us using the contact information above. It is a known error that we are working on. A temporary solution is to clear the cookies of your browser or use another browser to log in. See Deleting Web Browser Cookies (NYU) for more information and browser procedures.

rzwies, January 29, 2008