Public Computing

Do you have laptops/notebooks that can be check out?

No. Lane Library provides wireless access for those people who have registered their personal notebooks and PDAs on the campus network. Contact the IRT HelpDesk for information and assistance in registering your hardware: 650-725-8000....

eBook reading station

eBook reading station It is difficult to read books online on small screens, which is why Lane Library has set up an eBook Reading Station in the Stone Room (See the Stone Room floorplan). You will need to log in...

How can I access my Stanford email off campus?

Webmail is a way for you to simply and securely read your @stanford.edu email via the Web from any browser connected to the Internet at any location. Webmail doesn't require any signup - once you have an @stanford.edu address, you...

How can I report errors or needed updates on LaneConnex or the Stanford Medicine website?

To report errors or request changes on any of Lane Library's webpages, click on the Site Feedback link in the footer of any page. You may also send an email via the AskUs button. We appreciate all questions and comments....

How do I request desktop support or networking help?

Call the IRT Help Desk at 725-8000. You can also enter a help request into the University's Help Request System (HELPSU) and your request will be routed to the appropriate department in Information Resources & Technology....

I have a SUNet ID, so why can't I login to the Lane computers?

You might need to refresh or change your SUNet ID password. TO REFRESH or CHANGE YOUR SUNET ID PASSWORD...... In order to use the new SUNet ID logon to the Lane computers you might need to refresh or change your...

I need to scan some pictures. Where and how can I do this?

There are 2 HP scanners at the Digital Arts Workstation in the Redwood Room. At this time, there is no slide scanner available. Scanning with Photoshop: 1. Turn on the scanner: The power switch is on the front right hand...

Is it possible to scan a document to MS Word format so that I can edit it?

You can use a variety of software at the Digital Arts Workstation in the Redwood Room to accomplish your OCR scanning project. OmniPage, OmniForm and Adobe Acrobat Professional are installed on the HP scanners located there. OCR stands for Optical...

What is MS SharePoint?

What is it? SharePoint is Microsoft's groupware system, designed to enable the sharing of processes ("workspaces") and documents (Word, Excel, etc) from within a browser. What is it for? SharePoint can be extremely effective for managing scientific and medical...

What software is best for creating scientific graphs?

The problem You need to generate graphs to illustrate scientific data, but MS Excel appears insufficient. The solution Excel is relatively limited in its support of scientific graphing: graphing features are generally hard to use its options provide limited...

Where can I download essential software to help me connect to the internet?

Stanford University's Information Technology Systems and Services group (ITSS) maintains an Essential Software site that has all the things Windows and Apple computers need to have installed to connect to and run on the Stanford network. This includes software like...

Where can I fax something?

FOR STUDENTS: The Student Affairs Office in MSOB will send and receive faxes for you. You can also use FaxZero over the Internet from your personal computer. FOR THE GENERAL PUBLIC: The LeVerne Wilson Health Library located in the Stanford...

Where can I get my computer fixed?

Most computer warranties last a year or two on basic parts so you should check to see if the manufacturer will fix your computer first before hiring someone else to make the repairs. Stanford also offers some free and some...

Where can I get some help on configuring my Popup blocker?

Here is a good article on Popup blockers with links on how to configure various blockers....

Where can I get Stanford discounts on buying a computer?

If you're considering purchasing a computer, you may wish to take advantage of the special offers and discounts Stanford students and employees receive. The Stanford Bookstore carries a selection of discounted computers for students and employees. Dell has a special...

Where can I get technical help with computer problems such as file compression?

Desktop support for the medical school is provided by IRT Desktop Support. Call them at 5-8000, and they will advise you on the problem. For hospital IT questions, call 3-3333. IRT desktop support works with networking, wireless access (including registering...